Policies

Effective March 1, 2012

Placing Orders

Orders should be placed as early as possible. We require a minimum lead time of 2 days prior for events on Tuesday - Saturday, 3 days for events on Sunday or Monday. The Residential College Dining Manager will contact you to confirm orders placed online.

Reservations/Cancellations

If you find it necessary to cancel, please notify your Residential College Dining Manager at least two (2) business days in advance. Functions cancelled with less than the minimum notice may be billed for all costs incurred up to 100% of the estimated total cost of the event.

In the event of late cancellation due to inclement weather, every attempt will be made to keep the costs billed to the customer at a minimum.

Billing

Events should be paid with an appropriate University PTAEO, as entered during the order process. For orders being charge to PTAEO, but will later be reimbursed, Sales Tax may be applicable. Check with your Financial Office for verification.

Cash, check or credit card can be accepted for payment, with advance notice to the Dining Hall Manager. These payments will be subject to Connecticut State Sales Tax, as noted below.

Connecticut State Sales Tax

Private functions will be subject to Connecticut State Sales Tax. Other non–University functions will also be subject to sales tax unless the host organization has applied for and received the required “Certificate for Exempt Qualifying Purchases of Meals by an Exempt Organization” (Cert–112) from the State Department of Revenue Services. A multi–function event may be considered one event for tax purposes. This form must be received by the Catering Department before the event. University functions will be subject to the state sales tax unless the Department Business Manager signs a statement indicating that the function will be paid with University funds and that there will be no reimbursement from participants. All tax disclaimers must be received by the Catering Department prior to the function date.